Home E-Mail Support Out-of-Office Auto-Reply Setup Instructions

Out-of-Office Auto-Reply Setup Instructions

These instructions are for setting up a message that will automatically be sent in reply to any mail delivered to your mailbox. Please note that this is for configuring your mailbox located on our mail server. This is independent of any out-of-office functions your email program on your computer (Outlook, etc.) may have. You should not have both your e-mail program and your server-side mailbox set to send out-of-office auto-replies, as that would result in everyone sending mail to you receiving two auto-replies. If you prefer to set your out-of-office message using your e-mail program, then please consult the software documentation for that program.
To set an out-of-office message, follow the instructions below.

1. Bring up your web browser and go to http://webmail.idmi.net. Log in using your e-mail address and password.
2. Click "Settings" in the top menu bar.

1. Click "Auto-Reply".
2. You will see the screen shown below.

1. Notice the four checkboxes. Their functions are as follows...
1. Enable Auto-Reply: This enables or disables the auto-reply feature.
2. Reply only if original message is sent to me: This prevents auto-reply messages from being sent when a message is not directly sent to you. An example of when this might come into play is if your company has an address like customerservice@yourcompany.com, that is set to forward incoming messages to you (and perhaps others in your company). With the "Reply only if...to me" option checked, auto replies would not be sent for messages forwarded to you from that address.
3. Reply only once to each sender: Each person who sends you messages while auto-reply is turned on will receive only one auto-reply message, regardless of how many messages they send you, when this option is enabled.
4. Include original message in auto-reply: This option includes a copy of the message that was sent to you in the auto-reply sent back.
2. Below the checkboxes are four fields. Their functions are as follows...
1. Do not reply to – email addresses: Enter here, separated by commas, any e-mail addresses that you do not want auto-replies sent to.
2. Do not reply to – mailing lists: Any mailing lists of which you are a part of should be entered here.
3. Message: The actual auto-reply message to be sent.
3. To set your auto-reply message, be sure to check box #1, select other options as desired, enter your desired message in the "Message" field, and then click the "Save" button in the upper left of the page.