ActiveSync Setup for iOS Devices

To set up your iPhone to access Exchange ActiveSync, follow these steps:

  • On your iPhone's home screen, tap Settings.
  • Tap Mail, Contacts, Calendars.
  • Tap Add Account.
  • Tap Microsoft Exchange.
  • Complete the following required fields:
    • Email (your full email address)
    • Domain name (your domain name)
    • Username (full email address)
    • Password
    • Description (Optional – this is just for you to tell accounts apart)
  • Tap Next.
  • After a moment, the iPhone will ask for the server information. This is the URL to your webmail (email.idmi.net). NOTE: Do not include http:// when entering the server information.
  • Tap Next.
  • If your webmail does not support SSL, the following message will display: "Exchange account verification failed."
  • Tap Next and then tap Save. Complete step 10 of these setup instructions.
  • After step 10, edit the account you just added.
  • Tap Account Info.
  • Change "Use SSL" to "On."
  • The iPhone will display a list of collaboration items to sync with Exchange ActiveSync. Choose from the list and tap Done to initiate the first sync.

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