To help better serve our customers, we have launched an online support portal for submitting tickets. Our knowledge base articles are still available and even easier to use, but now you can also submit tickets online and view your history of previous tickets. Register your account today at http://support.idmi.net/Main/frmRegister.aspx.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add email@example.com to your trusted senders list in your email software.