Support System Introduction
At IDMI we are constantly striving to provide the highest level of customer service and support. This is why we are proud to announce the launch of our new self-service customer support portal.
The new portal will enable our users to:
- Submit support tickets.
- Check on the status of your tickets.
- View self-help guides in our knowledge base.
- Start a live chat with one of our support representatives.
By taking advantage of this new system, you should see an overall faster turnaround in the resolution of your support questions and tickets.
Find out how to register an account and gain access to all of these great new features.