[What is an SSL Certificate?]As the Internet continues to grow at an exponential rate, so do our expectations of what we can do on it. One of the biggest benefits of the Internet is being able to perform tasks from home that you normally had to leave the house to do, such as shopping or banking. Although convenient, using the Internet for such tasks is not without risk. Luckily, many people have been hard at work to make the Internet a safe place to conduct business. That is where the...
[Websites for Small Businesses] In late 2014, a survey of small businesses had some surprising results: only 66 percent of small business owners said they had a website for their company. When asked why they had not yet established a web presence, these business owners often said their business is mostly advertised via “word of mouth.”It’s true that referrals are perhaps the most powerful source of advertising. However, in today’s ever-connected digital world, it’s a big mistake to...
[Support System Portal]At IDMI we are constantly striving to provide the highest level of customer service and support. This is why we are proud to announce the launch of our new self-service customer support portal.The new portal will enable our users to: - Submit support tickets. - Check on the status of your tickets. - View self-help guides in our knowledge base. - Start a live chat with one of our support representatives.By taking advantage of this new system, you...
To help better serve our customers, we have launched an online support portal for submitting tickets. Our knowledge base articles are still available and even easier to use, but now you can also submit tickets online and view your history of previous tickets. Register your account today at http://support.idmi.net/Main/frmRegister.aspx.
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